At Tangerine Home, we strive to provide our customers with high-quality vintage and antique items and exceptional service. Due to the unique nature of our products, all sales are final. We do not accept returns or offer refunds, except in the following circumstances:

 

1. Incorrect Item: If you receive an incorrect item, please contact us within 5 days of receipt to report the issue. We will work with you to resolve the problem and may offer a replacement or refund at our discretion.

 

2. Cancellation of Order: Orders cannot be cancelled once they have been processed and shipped. If you wish to cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request. However, we cannot guarantee that the order can be canceled if it has already been processed.

 

3. Exceptions: In rare cases, we may make exceptions to our all sales final policy for extenuating circumstances. Any such exceptions will be made at our sole discretion.

 

By making a purchase on our website, you agree to abide by our Return Policy. If you have any questions or concerns about this policy, please contact us at hello@tangerinehome.com.